Testimonials

Centrelink Assistance Services Australia Wide

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  • Andrew (Sorrento), 7 March 2024


    “As a small business owner, I was not convinced I would be eligible for the pension. However, after pressure from my family I consulted Brian at Geelong Centrelink Assistance and discussed the matter. Brian quickly confirmed that I would be and immediately set to work assisting with the Age Pension application and ultimately my application was approved. At that very stage Brian was both supportive and proactive and went out of his way to achieve the right outcome. I could not recommend him more highly to assist with Centrelink Claims.”


    With thanks and kind regards.

    Andrew (Sorrento)


  • Julie & Albert, Torquay August 2023

    “Age Pension Claim”


    With some trepidation we set about applying for a part-pension. The paperwork was daunting, and we’d already had trouble downloading documents and applying for a Low-Income Health Care Card previously. That’s why it was such a relief to find Brian and his service. (Geelong Centrelink Assistance)


    Brian went above and beyond in putting together our application. He made it look easy when we knew how hard it was for people like us, not used to dealing with government departments under pressure. 


    Brian even asked us to come in to finalise our submission on a Saturday morning when he could have been relaxing. 


    We had faith right from the start in Brian’s impressive knowledge, energy and experience and wife Jeeriga’s quiet and thorough attention to detail. They make a well-oiled and professional team. We are thrilled with the outcome and would recommend (Geelong Centrelink Assistance) this invaluable service as a sound and solid investment. 


    With gratitude and appreciation.                             


  • Kingo from Torquay, 8 Augst 2023

    My age Pension claim was rejected, and I didn’t know why. I was struggling to navigate paperwork and documents needed to obtain a pension. A friend put me on to Geelong Centrelink Assistance, Brian Yole took the stress and anxiety away from obtaining my Age pension. Geelong Centrelink Assistance (Brian) Informative always kept me in the loop. Could not be happier with Brian’s (Geelong Centrelink Assistance) service, highly recommended.


    Kingo   from Torquay.


  • Glenda (March 2023)

    I am 71 and after many attempts of applying for a Health Care Card and part pension – I noticed “Centrelink Assistance” in Belmont and popped  in and made an appointment with Brian.  “Best move ever”. 


    Brian dealt with Centrelink on my behalf and is continuing to do so – I would of just given up if it was not for his assistance.   I am so appreciative of his help and professional manner and a great “all round bloke” to deal with.  I highly recommend Brian to anyone dealing with Centrelink. 


    Thanks

    Glenda

  • Maureen (South Geelong Victoria), 06 Feb 2023

    I am a 75 years old single woman still working part time but felt I needed to look at applying for a Centrelink Pension/Part Pension to support me in the future. I had heard numerous stories about how long it took for claims to be processed and granted by Centrelink.

    I went to Brian for assistance and can't believe my luck. Brian knows the ins and outs of the Centrelink system. He is a great communicator and is always one step ahead of what is needed, also a very affable man to deal with.

    Incredibly my Centrelink Pension claim was granted within three weeks of being submitted. A truly wonderful result for me and knowing that Brian will continue to deal with Centrelink on my behalf is a great relief.

    I would highly recommend Brian to anyone needing this type of Centrelink assistance.

  • From Douglas (Belmont Geelong) , 22 Dec 2022

    I Thoroughly recommend Brian for his professional manner in dealing with Centrelink. Nothing was too much trouble and process was seamless for me. His assisted and follow up was exemplary. 

  • Jennifer (September, 2022)

    Thank you so much Brian for all your help during a very stressful time for me. Having to deal with Centrelink was the straw breaking my back, amongst other things going on. You took over all issues in dealing with them efficiently and eased my journey.


    I absolutely loved the customer service. You phoning me and keeping me updated at all times, even to see how I was going! Centrelink has so many rules and regulations that your service is on top off and handles with ease.

    Cannot recommend the service highly enough.

  • Will and Norma (Highton), July 2022

    Brian made the process of applying for a Centrelink pension a lot easier than it would have been if we had attempted the process ourselves.


    At the first meeting he led us through an estimation of our entitlements.


    This was easy to follow and gave us confidence that Brian could deliver a positive result for us.


    He made us aware of what documents we needed to populate the application and gave us a checklist to work through.


    We met for a second time in his office where he showed us how he would build the electronic submittal - responding to questions and uploading documents


    Following this meeting we had a few questions which he responded to by 'phone - Communication was excellent throughout the process.


    Just over a week after setting up our first appointment Brian has digitally submitted a Age Pension claim on our behalf.


    We are very pleased with Brian's professionalism and the way he has patiently stepped us through the complete process.


    It is a pleasure to highly recommend Brian and his business.

  • Taylor and Lalita, 5 July 2022

    Brian ,thank you for everything. You have made this whole experience stress free and uncomplicated. You kept us in the loop the entire way though the process. We had deadline and you ensured it was met. We appreciate everything you have done and couldn’t recommend your service fore. 

  • Max Gherang, June 2022

    Brian, I want to thank you so much for assisting with my Centrelink Age pension claim. Without your help I would not have been able to navigate the claim process and would have given up. You and your staff take the stress and pressure away. People of my age do not have the skills logging into Centrelink making a pension claim and uploaded documents. Your staff and you take the frustration away. A “BIG THANK YOU” for all your assistance.

  • John & Judy (Ocean Grove Victoria), 30 March 2022

    It is with unreserved enthusiasm I strongly recommend Brian Yole for Centrelink assistance. I have known Brian both professionally and personally and he continues to be a vibrant and personable individual who make the most of his many talents. In particular he has excellent time management skills and is able to balance numerous and varied tasks effortlessly.


    Brian’s business skill and his detailed knowledge of the requirements of Centrelink claims is second to none. He is honest and diligent and enjoys a most respectful relationship with his peers and staff.


    I have always found Brian to be polite, conscientious, affable, approachable and ethical in all we dealings with him with mine and my wife Age Pension Claims.


    Brian is an excellent person to manage your need when dealing with the complexities of Centrelink and Pension Claims

  • Jeanette (Armstrong Creek)

    I am a 73 years old single lady and silly me decided to sell my home and move elsewhere, a huge task on my own I was founding to remember the many things associated with the move the worse was trying to contact people businesses to change my address etc the worse was contacting Centrelink.


    I happen to be passing the shop in Belmont with sign outside “NEED HELP WTH CENTRELINK?” so in I went were was not much hope, but I was lucky to meet Brian after talking to him for ½ / ¾ hour, I left literally feeling lighter “as I walked to my car I feel this enormous weigh had been lifted off my shoulders


    Now I slept better at night I didn’t work up worrying and not be able to go back to sleep, I feel like my old self again.


    It was my lucky day when I walked into Brian’s office and I am very grateful for his help

  • Fai, Belmont Vic, May 2021

    Brian, I wanted to let you know how much I appreciate your help regarding my Centrelink pension. Your professionalism, trustworthiness and extraordinary knowledge regarding your Centrelink work have absolutely made my Centrelink retirement years totally stress free. With your positive and bright personality, you always ensure me that nothing is too much trouble 24/7. Forever Grateful.

  • Ms J H (aged 60) Ocean Grove Vic, March 2018

    I contacted Brian after seeing his adverting in the Yellow Pages. An appointment was made for the following week and Brian very kindly offered to come to my house as I had recently broken my wrist and was unable to drive.


    From the first meeting with Brian Yole, I liked his down to earth manner, honesty, sense of humour and positive attitude. I will never forget Brian’s response when I asked him at our first meeting if he was still interested in taking me on after seeing how little I had in my superannuation. He told me straight up that he didn’t care how much or little money I had because he gets paid a flat fee for his services and for him job satisfaction was very important. He enjoys his work immensely and gets a real kick out of helping his clients get what they are entitled to from Centrelink. That statement spoke with such conviction and candour was what convinced me to go ahead with Brian and I am very pleased to say that from my experience every word is true.


    I have Parkinson’s disease and had previously applied to Centrelink for a Disability Support Pension in August 2016. This was UNSUCCESSFUL as was a review requested by my local MP.


    Brian suggested that I try again, with his assistance, for the DSP. I am very happy to say thanks to Brian, I have recently been granted the Disability Support Pension.


    Brian was great throughout; ensuring that I was updated at all times and I understood the process and was clear on the information I need to provide (letters from my GP & neurologist, financial details, etc.).


    I would not hesitate to recommend Brian to anyone who is planning to apply for/needs assistance with Centrelink pensions.

  • Elizabeth, May 2021

    Just want to say thank you for all your help with Centrelink; it has taken away all the worry and stress. It is so easy to come to you instead of me going to Centrelink office. I can come to you for any problems as you explain in a way easy to understand. Most of all Brian, I’m not stressed or worried anymore.

  • Joy (Mount Duneed)

    Dear Brian,

    Your assistance with my Centrelink forms and keeping me up to date has been exceptional. It has taken the stress out of retirement for me too. Your bright personality is reflected in your job, finding you easy to talk to, helpful, trustworthy, reliable and your prompt delivery of service stands out beyond the call of duty.

    Thank you

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